IT Acquisition Advisory & Management Services
Northramp combines substantial IT acquisition expertise, a deep understanding of technology products and services, and a true understanding of market factors to help organizations optimize their contracts portfolio and execute thoughtful acquisition strategies.
Our deep capabilities and skills in technology and technical lifecycle processes empowers us to help organizations orchestrate contracts that add value and drive continuous improvement within the environment.
Our Services
Vendor & Contract Portfolio Planning
The right mix and composition of IT contracts plays a critical role in IT effectiveness. Northramp helps organizations evaluate their current contract portfolio and identify ways to optimize their portfolio for improved effectiveness and reduced spend.
IT Acquisition and Portfolio Planning
Organizational Readiness Planning
New vendors and services can have a negative impact on an organization if its people, processes, or technologies aren’t ready for them. Northramp helps organizations identify internal readiness and define and implement internal changes to position it for success.
Large-Scale Acquisition Planning
Complex multi-vendor multi-service vehicles require substantial planning to successfully execute. Northramp helps organizations organize their resources to address the multitude of planning, documentation, and market interaction activities that larger-scale acquisitions demand.
Requirements Definition
Well defined requirements are the cornerstone of successful acquisitions. Northramp helps organizations define, organize, and document their functional, service-level, and outcome requirements to ensure vendors and providers full understand the organization’s true needs.
IT Acquisition Management
Artifact Development
Effective acquisitions often require the production of a substantial number and variety of documents. Northramp assists organizations in the collection and organization of business and administrative documentation as well as development of new documents and data when required.
Alternatives Analysis
Organizations frequently face an overwhelming number of product, service, and vehicle choices making it difficult to identify the optimal path forward. Northramp helps organizations execute a sound, defensible market analysis to identify appropriate candidates for their needs.
Evaluation & Selection Strategies
Vendor and provider selection approaches often represent the difference between a successful and failed acquisition. Northramp helps organizations balance service and resource quality with cost, and implementation of sound techniques for vendor or provider selection.
On-Boarding Support
After successful award, Northramp assists organizations with executing a proven playbook for vendor or provider on-boarding including overseeing administrative tasks such as personnel clearances, ensuring provider training, managing personnel changeovers, and addressing transition issues.
Vendor & Contract Support Services
Finance & Budget Support
Budgeting for IT lifecycle investments is challenging, including identifying savings and structuring budgets to address larger-scale changes. Northramp assists organizations by leveraging it extensible framework for estimating fixed and variable IT lifecycle costs.
Delivery Integration & Automation
To ensure vendors and service providers operate in a unified delivery model, Northramp helps organizations implement and maintain a centralized service system and standardized processes for service management, service integration, and service performance reporting.
Performance/SLA Management
Northramp helps organizations track the performance of their providers against service-level requirements by providing performance visibility via dashboards that monitor KPIs, enabling an organization to better react to quality issues and ensure contract compliance.
Acquisition Administration
Acquisitions with substantial scope or complexity often require significant time and energy to administer. Northramp augments an organization’s business and acquisition personnel with a range of administrative support services to keep acquisitions on track and on schedule.
Transition Planning
The ability to successfully transition in and out products or service providers is critical for mitigating impacts on the organization and maximizing results. Northramp helps organizations define the activities for for service turn-over to minimize service impacts and accelerate value.
Contract Administration
Northramp assists organizations with ongoing contract documentation development, milestone and fulfillment tracking, compliance monitoring, and management of options, ensuring effective management and adherence to terms throughout the contract lifecycle.
Provider Integration Services
A healthy portfolio of diverse product and service vendors demand a variety of coordination and integration mechanisms. Northramp helps organizations identify and implement cross-cutting service delivery processes and technologies to ensure performance and optimize costs.
Change Management Support
IT organizations often struggle to fully adopt optimal frameworks for service delivery or product standards. Northramp helps organizations change behaviors and implement processes that help an organization take better advantage of its investments in IT products and services.
Learn more about how Northramp has helped other organizations address their complex IT acquisition management needs.
Featured Case Studies
Planning and Transitioning from a Single to Multi-Provider Vehicle for Large-Scale IT Service Delivery
Evaluating Alternatives for Enterprise IT Service Management & Workflow Platforms
Learn more about Northramp’s perspectives and insights on effective IT acquisition planning and management.
Featured Insights
Driving Greater Value from 3rd Party IT Service Providers and Contractors
Improving Large-Scale Contract Value Through a Programmatic Management Approach
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Patrick Chapman
MANAGING DIRECTOR